MasterClass

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  • MasterClass
  • Documentary

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Meet Your Instructor
Episode overview
Indra introduces herself, offers a glimpse into her journey as CEO of PepsiCo, and provides an overview of what she will cover in the class.
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7 C's of Leadership: Your Core Abilities
Episode overview
Indra shares an overview of her leadership formula—the “7 Cs”—and provides a lesson on the first three Cs of this philosophy: Competence, Creativity, and Courage.
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7 C's of Leadership: Working With Others
Episode overview
In this lesson, Indra provides insight into how to be a great communicator—as well as how communication provides a pathway for successful mentorship and relationships with coworkers.
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7 C's of Leadership: Creating A Better World
Episode overview
Indra takes you through her final two Cs—Compass (aka integrity) and Citizenship—and shares her thoughts on how to build and nurture community.
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Make Great First Impressions
Episode overview
Learn how a personal stake in every interaction can drive great first impressions.
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Take Charge Of Meetings
Episode overview
Indra demonstrates how you can ensure every meeting leads to action by effectively engaging with participants and listening to every voice in the room.
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Zooming in and Zooming Out
Episode overview
Learn what innovation means to Indra as she shares her philosophy of zooming in and out when exploring big ideas.
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Connect With Your Team
Episode overview
Using her experiences, from the top level of a global corporation to riding on truck routes with her delivery team, Indra stresses the importance of engaging with your front-end workers when strategizing for your business.
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Harness The Consumer Pull
Episode overview
In this lesson, Indra breaks down the differences between a customer and a consumer, and introduces important terminology and strategies, including trading area analyses and capitalizing on big holidays.
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Study Your Competitors
Episode overview
Indra shares her approach on using competition to better your own business. She provides a case study of the process she followed at PepsiCo to launch Bubly, a billion-dollar sparkling-water brand.
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Strategic Thinking: A Future Back Perspective
Episode overview
In this lesson, Indra shares her approach for long-term strategic thinking, designed to challenge assumptions and breed innovation.
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Performance With Purpose: Crafting The Dream
Episode overview
During her time at PepsiCo, Indra used megatrends to develop “Performance With Purpose,” PepsiCo’s guiding strategy. She’ll take you through the data and the trends, and how they led her team to develop a new strategic direction.
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Assess and Use Megatrends
Episode overview
In this lesson, Indra shares her “outside-in” approach to developing a blueprint for a business, and explores how you can use megatrends to guide your own strategy.
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Creating Buy-In and Courting The Skeptics
Episode overview
In this lesson, Indra discusses how she sold “Performance With Purpose” to her team and her skeptics, and kept the company on track through the global launch.
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Resourcing Turns A Dream Into A Reality
Episode overview
Indra provides a lesson on resource segmentation, shares her advice on how to allocate resources, and highlights the importance of effectively delegating responsibility on a project.
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Monitor Risks and Progress
Episode overview
In this chapter, Indra demonstrates how you can use her 7 Cs of Communication and Coaching to be a great manager, and encourage your direct reports to achieve their full potential.
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Global Change On A Local Level
Episode overview
Indra strongly believes that purpose-driven goals are as important as financial goals. She shares how she worked with her team to become a positive transformational force in the communities in which they operated.
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Evaluating Success Against the Original Goals
Episode overview
In this lesson, Indra assesses the successes and failures of "Performance With Purpose" to demonstrate how she exercised her 7 Cs. She also discusses the resulting transformation, supply chain changes, and environmental sustainability achieved.
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Organizing Your People With Care
Episode overview
Organizational changes are part and parcel of building a business. In this lesson, Indra shares her process of working through growing pains and transitioning to new organizational structures.
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Case Study: My Megatrends of the 2020s
Episode overview
ndra discusses the megatrends she sees today and analyzes their impact on society. She challenges members to find the opportunities presented by these trends in their own field.
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Case Study: Leadership In A Crisis
Episode overview
Indra provides insight into crisis management at the onset of the COVID-19 pandemic, when she was brought on board a task force to reopen the state of Connecticut and strike a careful balance between saving businesses and keeping everyone safe.

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