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Season 3
Passenger Experience Manager Sue does her best to get a passenger to his connecting flight at Gatwick - 38 miles away.
Passenger Experience Manager Sue does her best to get a passenger to his connecting flight at Gatwick - 38 miles away.
Travellers face the challengers of transferring in the five-square-mile airport, with 200 gates and four terminals.
Travellers face the challengers of transferring in the five-square-mile airport, with 200 gates and four terminals.
Problems arise when a flight to New York is cancelled. Meanwhile, snow and ice threaten to close the runways.
Problems arise when a flight to New York is cancelled. Meanwhile, snow and ice threaten to close the runways.
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