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Call handler Laura offers life saving advice to a panicked 999 caller, the call makes such a deep impact that she decides on the spot to change the direction of her life.
As senior paramedic Rich waits for his first job, he comments on the increase in homelessness in Greater Manchester. A category one response is needed for a man lying unconscious on the street because it is believed he has taken synthetic cannabis.
Doctor Ian and paramedic Nikki see the human consequences of youth violence when they attend a 13-year-old who has been stabbed and two young men who’ve been shot.
North West Ambulance Service faces the pressure of the busiest day of the winter so far with an overwhelming volume of calls and severe delays handing over patients in hospital.
Resource manager Saj is forced to make a split-second decision over where to send his limited resources when he is confronted with the choice between a patient who could be in cardiac .. show full overview
Multiple 999 calls come in for a patient who has been struck by a car so a decision is made to send the helicopter crew. Unfortunately the chopper is grounded by freezing conditions and .. show full overview
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