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Saison 4
Date de diffusion
Déc 21, 2021
Do you get to an agreement? Or do you make the agreement come to you? Chris introduces the process of building trust in the workplace by creating epiphanies and explains the difference between “that’s right” and “you’re right.”
Do you get to an agreement? Or do you make the agreement come to you? Chris introduces the process of building trust in the workplace by creating epiphanies and explains the difference between “that’s right” and “you’re right.”
Date de diffusion
Déc 21, 2021
Chris explains two crucial negotiation tools: the paraphrase and the summary.
Chris explains two crucial negotiation tools: the paraphrase and the summary.
Date de diffusion
Déc 21, 2021
Learn how to diffuse negative emotions in a business setting with a “that’s right.”
Learn how to diffuse negative emotions in a business setting with a “that’s right.”
Date de diffusion
Déc 21, 2021
As Brandon and Sandy perform a scenario, identify the skills they demonstrate.
As Brandon and Sandy perform a scenario, identify the skills they demonstrate.
Date de diffusion
Déc 21, 2021
Cross-check the skills you identified with the ones Chris points out here—and learn why these tactics were used.
Cross-check the skills you identified with the ones Chris points out here—and learn why these tactics were used.
Date de diffusion
Déc 21, 2021
For this practice, learn the skill of the summary.
For this practice, learn the skill of the summary.
Date de diffusion
Déc 21, 2021
Chris provides instructions for this practice—along with an example of how he might do it himself.
Chris provides instructions for this practice—along with an example of how he might do it himself.
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