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Alex Polizzi returns to the Caspian in Ealing, west London, to see whether the Samari family has continued to follow her advice after initial efforts led to the guesthouse being awarded a three-star rating.
Alex Polizzi returns to the Caspian in Ealing, west London, to see whether the Samari family has continued to follow her advice after initial efforts led to the guesthouse being awarded a three-star rating.
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Alex Polizzi returns to First In Last Out in Winchester, Hampshire. On her previous visit, poor hygiene led to her refusing to stay overnight at the B&B, so she is keen to see whether
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Alex Polizzi returns to First In Last Out in Winchester, Hampshire. On her previous visit, poor hygiene led to her refusing to stay overnight at the B&B, so she is keen to see whether owner Jon Sweeney has managed to introduce and maintain an acceptable standard of cleanliness in the 17th-century building.
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Alex Polizzi revisits Who'd a Thought It in Grafty Green, Kent, where manager Joe Mallet's soft spot for erotic art and four-man hot tubs did not hit the right note with some guests,
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Alex Polizzi revisits Who'd a Thought It in Grafty Green, Kent, where manager Joe Mallet's soft spot for erotic art and four-man hot tubs did not hit the right note with some guests, leading to falling occupancy rates and dwindling profits. Two years on, has Joe turned over a new leaf and made the much-needed changes suggested by Alex?
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Alex Polizzi revisits the Artist Residence in Brighton, a nine-bedroom hotel that doubles as a gallery to showcase pieces by artists who live and work in the establishment. During her
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Alex Polizzi revisits the Artist Residence in Brighton, a nine-bedroom hotel that doubles as a gallery to showcase pieces by artists who live and work in the establishment. During her last stay, Alex demanded that manager Justin Salisbury focus on spending more of his time there, improving the breakfast and bringing the rooms up to scratch, and now returns to find out whether things have changed.
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Aex Polizzi goes back to the Meudon Country House Hotel near Falmouth, to check in once again with the Pilgrims on Cornwall's south coast. Two years ago she found Harry and his son Mark
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Aex Polizzi goes back to the Meudon Country House Hotel near Falmouth, to check in once again with the Pilgrims on Cornwall's south coast. Two years ago she found Harry and his son Mark struggling to balance the books, and encouraged them to revamp their menu and refurbish many of the rooms. On her return, she discovers Mark has passed the running of the hotel to his sister Gaye Woods.
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Alex Polizzi returns to the Oakland Hotel in South Woodham Ferrers, Essex, where two years ago she found a struggling business suffering from bad decor and family in-fighting. Co-owner
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Alex Polizzi returns to the Oakland Hotel in South Woodham Ferrers, Essex, where two years ago she found a struggling business suffering from bad decor and family in-fighting. Co-owner Jeff Dolbear revealed that Alex was called in against his wishes and said he would ignore all her advice. Will she find him now working harmoniously with his wife Marilyn, son Andy and daughter Shelley, or will they be stuck in the past and still arguing endlessly among themselves?
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Alex Polizzi revisits the Godolphin Arms, a B&B in the Cornish seaside resort of Newquay that had been losing money because guests were being drastically undercharged for their stays.
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Alex Polizzi revisits the Godolphin Arms, a B&B in the Cornish seaside resort of Newquay that had been losing money because guests were being drastically undercharged for their stays. She advised owner Margaret Ashwood to take a harder stance and stop treating the hotel like an extension of her home and the paying guests like family, and also gave the dated decor a revamp. Two years on, Alex is keeping her fingers crossed that she will not have to get tough with Margaret again and that the hotel is making a profit.
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Alex Polizzi returns to the White Hart in St Albans, Hertfordshire, a reputedly haunted 15th-century hotel run by husband and wife Ross and Jayne McBeath, who had taken the ghoulish
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Alex Polizzi returns to the White Hart in St Albans, Hertfordshire, a reputedly haunted 15th-century hotel run by husband and wife Ross and Jayne McBeath, who had taken the ghoulish inspiration to extremes with novelty plastic skeletons and a horror-themed menu. Alex suggested that the proprietors drop the ghost tours and concentrate on the rich history of the building and surrounding area. Two years on, will she find a successful business - or will it be dead and buried?
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