Rip Off Britain

Angela Rippon, Gloria Hunniford and Julia Somerville meet tower block residents who have been told their homes are dangerous in the wake of Grenfell, and that they will have to pay the thousands of pounds to make the buildings safe. With some viewers saying a lack of local cashpoints means it's hard to get hold of their money, the team also examine a handy way one community has resolved the problem. Plus the taxis that risk breaking the law by refusing to stop for wheelchairs users and more advice at the annual Rip Off Britain pop up shop.

Angela Rippon, Gloria Hunniford and Julia Somerville ask if the tide is turning against overzealous parking firms cashing in on honest mistakes. As viewers reveal the surprising circumstances that led to them being hit with charges they consider unfair, a government minister pledges action to put things right. Plus the broadband company that even at the end of the contract tries to make customers pay a fee to leave, and more problems are solved at the Rip Off Britain pop up shop.

Angela Rippon, Gloria Hunniford and Julia Somerville investigate why fraudsters use the tactic of posing as police to con people out of their cash, with devastatingly successful results. They also investigate the audacious rental fraud leaving people with nowhere to live, as well as hundreds of pounds out of pocket. Plus the terrifying text scams that will convince you it's your bank that's getting in touch.

Angela Rippon, Gloria Hunniford and Julia Somerville investigate if the guarantees offered by a big name store are quite as 'no quibble' as promised. They also have a warning for anyone selling valuables online, as viewers reveal how they have been left with nothing after handing over their goods. Plus the car owners left paying the price after incidents that were nothing to do with them, and the same could well happen to anyone after a so-called 'no-fault' claim.

Angela Rippon, Gloria Hunniford and Julia Somerville investigate the truth behind headline-grabbing ways people are told they can make or save money, from crowd-funding to the mysterious online currency Bitcoin. With viewers losing thousands of pounds to scammers taking advantage of the latest ideas and technology, there is advice to stop other people ending up out of pocket too. Plus as some viewers say their energy bills went up instead of down after their smart meter was installed, the team addresses some of the most common questions and concerns about the hi-tech kit consumers are being encouraged to have in their homes.

Angela Rippon, Gloria Hunniford and Julia Somerville expose the car cloning scam that led to armed police turning up on one startled viewer's doorstep. Also, the new build home owners who fear a plant has knocked thousands of pounds off the value of their properties, and the former police officer left seriously out of pocket after a purchase that was not what it seemed. Plus more advice at the annual Rip Off Britain pop-up shop.

Gloria Hunniford, Angela Rippon and Julia Somerville investigate situations where viewers feel they have been let down by their bank - including the case of a woman wrongly labelled a fraudster after being a victim of fraud herself. Plus, a man turning the tables on both the fraudsters and the banks by helping people regain the stolen money they feared had gone for good. And, after calls for the banks to take more responsibility when customers are caught out by an all-too-plausible scam, the team looks at the new rules it is hoped could lead to a different approach.

Julia Somerville, Angela Rippon, and Gloria Hunniford meet viewers who have found themselves in desperate situations through no fault of their own. Among the stories is the case of a builder who devastated the lives of one family by causing their house to collapse - then went on to create chaos for other homeowners too. Also on the programme, the residents who say the rush for greener energy threatens to ruin their homes and community. And there is invaluable advice to stop you ending up thousands of pounds out of pocket at the worst possible time.

Angela Rippon, Gloria Hunniford and Julia Somerville investigate why homeowners whose properties were destroyed in a gas explosion are still being billed by their energy companies - and even threatened with debt collectors. Also in this episode, an unexpected pitfall with solar panels that could affect the value of your home. Plus, the residents so fed up of failing to get a decent broadband signal that they have set up their own network. Could other communities struggling to connect do the same?

Gloria Hunniford, Angela Rippon and Julia Somerville investigate problems viewers have had with some of the biggest names in the country. Among the stories are viewers who say Britain's best-known pest control company has left a bigger than expected hole in their wallets, and the car giant asking customers to stump up to fix a known issue with its award-winning engine. Plus, how one of the most familiar names on the high street has been struggling to deliver the goods.

Gloria Hunniford, Angela Rippon and Julia Somerville expose the shocking ways some couriers behave with your deliveries - throwing them over walls, and in one case - caught on camera - pulling off a family's letterbox. With the number of potholes on British roads increasing, and drivers furious at having to shell out hundreds of pounds on repair bills, a new way to tackle the problem is revealed. And why deaf and hard of hearing customers feel badly let down by companies they say are leaving them out in the cold.

Gloria Hunniford, Angela Rippon and Julia Somerville lift the bonnet on the secret history of thousands of second-hand cars. Could yours be among the growing number that have been clocked? Also today, the shocking state of rental properties that landlords don't keep up to scratch; the team exposes the highly unusual treatment one customer received from an exclusive dating agency that charges thousands to be on its books; and the programme's team of experts tackles more problems at the Rip Off Britain pop-up shop.

Julia Somerville, Angela Rippon and Gloria Hunniford investigate shocking examples of identity theft and ask if big companies are doing enough to keep our personal details safe from fraudsters. As scams hit a record high, a test reveals which of the big-name banks experts reckon has the best online security, and the team discovers how our most valuable information is now being bought and sold quite openly for just a few pounds online. Could your data be up for sale? Plus a fraud that could leave you being pursued for debts you don't owe.

Angela Rippon, Gloria Hunniford and Julia Somerville reveal alarming ways you could be caught out by catches in terms and conditions, and left hundreds of pounds out of pocket as a result. Among the stories, the incredible double whammy that means if crooks hijack your car's hi-tech systems and steal it, you may not be covered by your insurance. Plus one couple's battle over whether their home is fit to be called habitable, and the simple mistake that's led to tens of thousands of drivers being pursued for money they didn't think they had to pay.

Gloria Hunniford, Angela Rippon and Julia Somerville investigate situations where viewers have been badly let down by the companies or individuals they've paid money to. Among today's stories, a builder who's left a trail of unhappy customers in his wake - and a solution that could finally put an end to similar cases. Plus the fundraisers forced to go the extra mile when the money they'd raised never reached the charity it was supposed to go to, and the families left devastated when the cash they'd handed over to help realise their children's dreams didn't get them what they were promised.

Angela Rippon, Gloria Hunniford and Julia Somerville reveal some surprisingly simple ways to save money. The team investigates if it's worth swallowing the extra cost of big-brand medicines, or if the cheaper alternatives will do exactly the same job. Plus why some viewers say the online estate agents shaking up the business of selling a home may not always deliver what is expected. And, with millions of people paying more than necessary on bills, there is advice to avoid losing out.

Gloria Hunniford, Angela Rippon and Julia Somerville expose the latest scams targeting people who can least afford to lose their cash, including the country's fastest-growing financial fraud and a scam that sees desperate jobseekers offered a bogus opportunity that could leave them thousands of pounds out of pocket. Plus how a pensioner who had been tricked into handing over her cash has turned the tables on the fraudsters to become a secret weapon in the war against scammers.

Julia Somerville, Gloria Hunniford and Angela Rippon investigate situations where viewers don't feel they have had what they paid for, meeting customers of one of the biggest names in the bathroom business who now bitterly regret handing over their cash. Plus the sofa specialist that has left some viewers feeling distinctly uncomfortable, and with an increasing number of bus passengers across the country feeling cut off thanks to so many routes being cut or slashed, how locals in one area have come together to find a solution.

Angela Rippon, Gloria Hunniford and Julia Somerville investigate big-name companies that viewers say have let them down. One man reveals how he took on the insurance firm who had been overcharging his mother for 30 years. Plus why some of the biggest online retailers still haven't managed to stop fake or counterfeit goods being sold on their sites, and a bumper visit to the the programme's pop-up shop includes advice on recycling mobile phones, and the case of a new chair that mysteriously changed colour.

Gloria Hunniford, Angela Rippon and Julia Somerville battle on behalf of viewers who feel they have had a raw deal, including the homeowners who say their new-build properties have fallen far short of expectations - and it has not been easy to get their problems resolved. Plus the jobseekers who have been left out of pocket and wondering if a line has been crossed between work experience and exploitation. And, after complaints of unexpected costs and charges, why some say a shake-up of the funeral industry has been a long time coming.