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Season 5
Chief Executive Phil Couchman heads back to the frontline to work alongside his staff. Terrified of losing even a single customer to the competition, Phil aims to find out if workers are delivering the top notch service he expects.
Chief Executive Phil Couchman heads back to the frontline to work alongside his staff. Terrified of losing even a single customer to the competition, Phil aims to find out if workers are delivering the top notch service he expects.
After years in the boardroom, Geoff Zeidler of Securitas goes undercover, to be blown away by the sacrifices his security officers make and the violence and racial abuse they encounter through just doing their job.
After years in the boardroom, Geoff Zeidler of Securitas goes undercover, to be blown away by the sacrifices his security officers make and the violence and racial abuse they encounter through just doing their job.
Company director Ray Pope steps out from his cosy office and into very unfamiliar territory by going undercover on the shopfloor of multi-million pound car giant Hyundai.
Company director Ray Pope steps out from his cosy office and into very unfamiliar territory by going undercover on the shopfloor of multi-million pound car giant Hyundai.
Eleanor Kelly, Chief Executive of south London's Southwark Council, wants to see how slashed budgets are affecting the borough's services, residents and an often under-appreciated staff.
Eleanor Kelly, Chief Executive of south London's Southwark Council, wants to see how slashed budgets are affecting the borough's services, residents and an often under-appreciated staff.
Chief Executive Ian Wakelin goes undercover in Biffa, the waste and recycling company.
Chief Executive Ian Wakelin goes undercover in Biffa, the waste and recycling company.
Peter Harvey, boss of slot machine company Quicksilver, adopts a dramatic disguise and goes undercover in the hope of working undetected alongside his frontline staff.
Peter Harvey, boss of slot machine company Quicksilver, adopts a dramatic disguise and goes undercover in the hope of working undetected alongside his frontline staff.
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