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Dom comes to the aid of a couple whose home has been repeatedly flooded with raw sewage. They are in dispute with their water company over the cause of the flooding and want a permanent
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Dom comes to the aid of a couple whose home has been repeatedly flooded with raw sewage. They are in dispute with their water company over the cause of the flooding and want a permanent solution to stop it ever happening again. Will Dom be able to come to their rescue?
Plus, how one man fought his own battle with a mobile phone insurance company and came up trumps.
With an ageing population, the market for mobility aids is growing fast, but not every customer is happy with what they buy. Pensioner Joan was sold a bath lift, but has since realised
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With an ageing population, the market for mobility aids is growing fast, but not every customer is happy with what they buy. Pensioner Joan was sold a bath lift, but has since realised it is not the right product for her. Can Dom help her resolve her dispute with the company she bought it from?
Compensation for delayed flights comes under scrutiny as Dom steps in to help two sets of people who were not given what they feel they were entitled to. Will Dom get them the answers they are looking for?
Compensation for delayed flights comes under scrutiny as Dom steps in to help two sets of people who were not given what they feel they were entitled to. Will Dom get them the answers they are looking for?
Dom helps three people who have all had problems with expensive sofas. They have all had numerous repairs and replacements and are still unhappy with the quality of what they have
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Dom helps three people who have all had problems with expensive sofas. They have all had numerous repairs and replacements and are still unhappy with the quality of what they have bought. So Dom takes up the fight on their behalf to see if he can help them resolve their complaints once and for all.
Dominic Littlewood helps two families whose holidays abroad didn't go to plan. Both had to move hotels and ended up seriously out of pocket as a result. Plus the story of a man who was hit with hefty upfront fees for a loan.
Dominic Littlewood helps two families whose holidays abroad didn't go to plan. Both had to move hotels and ended up seriously out of pocket as a result. Plus the story of a man who was hit with hefty upfront fees for a loan.
Dom tries to help a group of unhappy kitchen and bathroom customers. All have shelled out thousands and bought from a well-known name but have been frustrated by problems or delays
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Dom tries to help a group of unhappy kitchen and bathroom customers. All have shelled out thousands and bought from a well-known name but have been frustrated by problems or delays during installation. Dom tries to get to the bottom of what has gone wrong, but can he help these customers achieve domestic bliss?
Plus the story of a couple who bought a tablet computer, only to find it didn't do what it said on the tin.
Dom hears the story of an Exeter lad who feels he was let down by his breakdown service. His car packed up hundreds of miles from home, but the breakdown company refused to transport him
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Dom hears the story of an Exeter lad who feels he was let down by his breakdown service. His car packed up hundreds of miles from home, but the breakdown company refused to transport him and his car back to Devon. So it's Dom to the rescue - but can he succeed where the young and lad and his father have failed?
Plus the story of a lady whose boiler cover policy left her feeling hot under the collar.
Two people have contacted Dom about a TV, phone and internet provider who appears to have made offers they cannot actually honour. But were these offers legally binding, and can Dom work
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Two people have contacted Dom about a TV, phone and internet provider who appears to have made offers they cannot actually honour. But were these offers legally binding, and can Dom work his magic and get them what they were originally offered?
Plus the story of a man who hit difficulties when he had to cancel his gym contract because of illness.
When Des was involved in a car accident that wasn't his fault, the other driver's insurance company took care of the repairs. But Des has never been happy with the quality of those
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When Des was involved in a car accident that wasn't his fault, the other driver's insurance company took care of the repairs. But Des has never been happy with the quality of those repairs, and has been in dispute with the insurance company ever since. Can Dom help get the situation straightened out?
Plus, an expert guide on your rights when goods are not fit for purpose.
Dom helps three people who have all had woes with mobile phones. In two cases people found themselves paying for phones they had never even received, and a third is questioning the
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Dom helps three people who have all had woes with mobile phones. In two cases people found themselves paying for phones they had never even received, and a third is questioning the enormous bill her teenage daughter received.
Plus some invaluable expert advice about credit ratings.
Property surveys are on Dom's agenda in this episode, as he tries to help a Cornish couple who bought a house only to later discover it was infested with woodworm. They had paid for a
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Property surveys are on Dom's agenda in this episode, as he tries to help a Cornish couple who bought a house only to later discover it was infested with woodworm. They had paid for a structural survey which didn't pick up on the problem but, as Dom finds out, it is not always clear what we should expect from a survey.
Plus how one holidaymaker took on their own consumer battle after her suitcase was crushed in transit.
Seven million used cars are sold each year in the UK, and they are a prime cause of consumer complaints. Both Danni and Stephanie have had problems with the same used car firm after
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Seven million used cars are sold each year in the UK, and they are a prime cause of consumer complaints. Both Danni and Stephanie have had problems with the same used car firm after paying thousands for cars that were simply not up to scratch; Dom is on the case.
Plus the surprising perils of selling your mobile phone second-hand.
Dom steps in to try and help both a landlord and a tenant who feel they have been let down by their letting agents. Dom investigates their cases and also explores the rights and
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Dom steps in to try and help both a landlord and a tenant who feel they have been let down by their letting agents. Dom investigates their cases and also explores the rights and responsibilities of tenants, landlords and letting agents.
Plus how one lady found herself paying a subscription to a company she didn't recognise after she went shopping online.
Dom comes to the aid of two people having computer woes. Manish's laptop fell off a table, but he has now found out he is not covered by his accidental damage policy. Meanwhile,
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Dom comes to the aid of two people having computer woes. Manish's laptop fell off a table, but he has now found out he is not covered by his accidental damage policy. Meanwhile, Christine's tablet computer has not worked properly from day one and she has been told it is her fault. Can Dom help resolve their problems? Plus the story of a lady who was hit with a four-figure bill for gas she had not used.
Two people have contacted Dom about problems they are having with a major double glazing firm. One lady is unhappy with the windows she has bought, and in the other case a father and son
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Two people have contacted Dom about problems they are having with a major double glazing firm. One lady is unhappy with the windows she has bought, and in the other case a father and son have tried to cancel their contract and been told they can't. Dom takes on the cases and tries to help them resolve their disputes.
Plus what are your rights if you are unfortunate enough to get a knock on the door from a debt collector?
Dom comes to the aid of Dave, whose £12,000 conservatory is still unfinished after problems with the build. He has been arguing with the company who supplied it for months, but can Dom
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Dom comes to the aid of Dave, whose £12,000 conservatory is still unfinished after problems with the build. He has been arguing with the company who supplied it for months, but can Dom help bring a positive end to their dispute?
Plus how one Huddersfield lady had banking woes after her account was targeted by fraudsters.
John and Katherine were excited when they bought themselves a new car, but from day one they have been unhappy with the way it drives. They believe there is a fault with the car, but the
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John and Katherine were excited when they bought themselves a new car, but from day one they have been unhappy with the way it drives. They believe there is a fault with the car, but the garage say it is fine. Can Dom get to the bottom of what is going on?
Plus, how one couple were hit with unexpected costs after taking advantage of a 'buy now, pay later' deal.
Dom steps in to try and help homeowner Ros, who has been having a battle with her insurance company. They arranged for builders to repair her home after a flood, but she is not at all
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Dom steps in to try and help homeowner Ros, who has been having a battle with her insurance company. They arranged for builders to repair her home after a flood, but she is not at all happy with the work that was done.
Plus, everything you need to know about taking a case to the small claims court.
Dom meets Bradley, who wanted to train as a plumber but is unhappy with the course he signed up for and still has thousands left to pay on finance. Dom investigates our rights when it
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Dom meets Bradley, who wanted to train as a plumber but is unhappy with the course he signed up for and still has thousands left to pay on finance. Dom investigates our rights when it comes to training courses and credit agreements, but is any of it any help to Bradley?
Plus, how one man took on a parcel firm when something he sent turned up damaged.
Dom is in London to meet Brendan, who bought a flat under a shared ownership scheme and has had a series of teething troubles with everything from windows to floors. Dom tries to
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Dom is in London to meet Brendan, who bought a flat under a shared ownership scheme and has had a series of teething troubles with everything from windows to floors. Dom tries to resolve the ongoing dispute between Brendan and his housing association, but can he help them find a way forward?
Plus, how domestic materials from fabrics to kitchen worktops are rigorously tested to make sure they are fit for purpose.
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