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Temporada 1
Torbjörn and Hannes are forced to come up with credible explanations for why they are late, and Torbjörn wins the internal bingo. Still, no one seems happy.
Torbjörn and Hannes are forced to come up with credible explanations for why they are late, and Torbjörn wins the internal bingo. Still, no one seems happy.
Rakel brings ominous news. If you understand them. Learning the company's motto can be just as difficult.
Rakel brings ominous news. If you understand them. Learning the company's motto can be just as difficult.
Torbjörn finds it difficult to understand the concept of "working day" and Hannes gets a particularly good idea in terms of commitment time.
Torbjörn finds it difficult to understand the concept of "working day" and Hannes gets a particularly good idea in terms of commitment time.
Hannes and Torbjörn learn that all calls are recorded. They have nothing against that, quite the opposite.
Hannes and Torbjörn learn that all calls are recorded. They have nothing against that, quite the opposite.
Rakel tries to get Torbjörn and Hannes to reach the call center's goals, but perhaps can't quite compete with Hannes' sugar cravings.
Rakel tries to get Torbjörn and Hannes to reach the call center's goals, but perhaps can't quite compete with Hannes' sugar cravings.
Hannes explains the difference between positive and negative stress to Rakel. But then things take an unexpected turn, to say the least.
Hannes explains the difference between positive and negative stress to Rakel. But then things take an unexpected turn, to say the least.
Torbjörn tries to explain the concept of "nano" to his colleagues, which turns out to be a great educational challenge. However, he manages to successfully explain to a customer how to get on the Internet.
Torbjörn tries to explain the concept of "nano" to his colleagues, which turns out to be a great educational challenge. However, he manages to successfully explain to a customer how to get on the Internet.
One of the company's most important customers may not have received the treatment he deserves. But revenge is sweet.
One of the company's most important customers may not have received the treatment he deserves. But revenge is sweet.
It becomes clear to everyone that Torbjörn would never have made it in Singapore. But on the other hand, Hannes hadn't done that either. Or, for that matter, Rachel.
It becomes clear to everyone that Torbjörn would never have made it in Singapore. But on the other hand, Hannes hadn't done that either. Or, for that matter, Rachel.
Rakel explains to Torbjörn and Hannes how to talk to their customers. But it's difficult, the tone thing.
Rakel explains to Torbjörn and Hannes how to talk to their customers. But it's difficult, the tone thing.
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