Ambulance

Call handler Laura offers life saving advice to a panicked 999 caller, the call makes such a deep impact that she decides on the spot to change the direction of her life.

As senior paramedic Rich waits for his first job, he comments on the increase in homelessness in Greater Manchester. A category one response is needed for a man lying unconscious on the street because it is believed he has taken synthetic cannabis.

Doctor Ian and paramedic Nikki see the human consequences of youth violence when they attend a 13-year-old who has been stabbed and two young men who’ve been shot.

North West Ambulance Service faces the pressure of the busiest day of the winter so far with an overwhelming volume of calls and severe delays handing over patients in hospital.

Resource manager Saj is forced to make a split-second decision over where to send his limited resources when he is confronted with the choice between a patient who could be in cardiac arrest at a house fire or a child who is choking. Advanced paramedic Luke puts his specialist training to use when he is dispatched to a life-threatening motorcycle accident that has created multiple 999 calls.

Multiple 999 calls come in for a patient who has been struck by a car so a decision is made to send the helicopter crew. Unfortunately the chopper is grounded by freezing conditions and the scene is 45 minutes away by car. Paramedics Cassie and Ray to a patient who is short of breath, only to face a dilemma, and advanced paramedic Jon responds to an urgent call to a homeless man who no discernible pulse after spending the night in a van.

Filmed in Spring 2019. Following ambulance teams attending to the 1.4 million people of Merseyside on St Patrick's Day weekend.

The control room team feel the pressure on a busy night as they receive calls concerning a cocaine binge, a traffic collision and an accident involving a cherry picker.

North West Ambulance Service mobilises extra resources as thousands of visitors arrive in Liverpool for the Grand National.

A burglar has injured himself while trying to escape from a house he was burgling. As Kirsten arrives to support the crews already at scene, she finds he is in agony with a nasty open fracture to his leg.

A man found slumped in his car in the city centre turns on the good samaritan who called an ambulance for him, leaving the caller needing emergency hospital treatment.

Call handler Brogan has to guide one caller through the process of performing lifesaving CPR while they wait for an ambulance to arrive.