999: What's Your Emergency?

Joining the emergency services as they respond to accidents from car crashes to sports injuries and an ambulance crew are despatched to a rural area where a man has chopped through his foot with an axe while cutting firewood.

In the last five years, Wiltshire has experienced a 63 percent increase in offences committed by women. The police face extraordinary levels of violence as they deal with this female crime wave, including an attack on a single girl by a gang.

The documentary focuses on the demands placed on the women and men who answer people's cries for help. As an ambulance crew answers a call to a heart attack, call handlers guide the victim's daughter through administering CPR. A nine-year-old boy is coached through a terrifying situation when his mother suffers a diabetic emergency while driving, and a father-to-be is instructed how to deliver his baby over the phone.

Exploring the link between poverty and rising crime when a 14 year old reports a break-in at her home where jewellery and watches have been stolen. Also, a shoplifter admits he has been driven to extreme measures in order to survive.