Alexandra's, a 23-year-old Italian family business in Ramsgate - so he checks it out on the internet. The results are not encouraging. Travelling incognito to Ramsgate, Fernando is pleasantly surprised. A new fast rail link is bringing in London custom and the seaside town is picturesque. Owned by mum Maria and son John, the restaurant in need of rescue has a harbourside location with a terrific view. But inside is a very different scene. As the family blames the recession for their lack of customers, Fernando takes Maria around Ramsgate, talking to other restaurateurs and customers. He also makes the family imagine they are new customers: what would they change about their restaurant? Then comes his bombshell: a restaurant relaunch in two weeks' time. The clock is ticking, so Fernando decides the first thing he must tackle is all the memorabilia and clutter, some of which is 25 years old. As the relaunch night approaches, Fernando talks to influential local hoteliers and restaurant critics, and redoubles his efforts to convince Maria to put the customers first. Will he ever persuade her to get rid of her beloved salad bar? Will the 50 VIP guests like the new-look restaurant? Will Luciano's new menu be a success? Will he be able to cope with the onrush of customers? And, most important of all, will the customers be impressed?

Fernando thinks a restaurant owner needs to work on his menu and change the eatery's decor. Will he be able to win the head-strong owner around to his way of thinking?

Fernando Peire tries to help the owner of a restaurant in Northampton turn around her establishment's fortunes. He addresses the problems experienced during his undercover visit, which include waitresses who seem more interested in each other than the customers they serve, spelling mistakes on the menu and unappealing decor, and prepares the staff for a relaunch.

A lack of customers has left a roadside eatery in dire straits, but the headstrong owner, who is also the head chef, is reluctant to make widespread changes. However, running the business with his girlfriend has led to its own set of difficulties.

Fernando visits a sleepy hamlet near Eastbourne. He drops in on the only restaurant in the village - yet it is failing to get anywhere near enough customers through its doors. The owner converted her front room to open the up-market fish restaurant a decade ago. In the early days, business was booming and people queued around the block for a table.

A decade-old Italian establishment in south London has seen its customers melt away over the last three years. Has Fernando got what it takes to give the old-fashioned eaterie - and its owners - a new lease of life?