The episode opens with a glimpse of the future two months from the present, following a clan of trolls who infiltrate an online in-game memorial service for a deceased teenage Halo addict armed to the teeth with heavy weaponry with the intention of decimating it. The clan is also revealed to have a couple of unexpected members. In the present, tension between Cortana and Chief is sky high, and Arbiter undergoes a traumatic event.

Master Chief secretly orders and collects a mysterious package. Meanwhile, the personalities of the trio of trolls depicted in the glimpse of the future in the premiere episode slowly begin to unravel.

The toys accept the gift of the Fragban 2.0 software patch (with the capability of banning players upon fragging them) from Eugene, and wreak havoc throughout online matchmaking with it after Colin gives the clan the green light to proceed with its usage.

After a long absence, Claire returns online, eager to reconnect with the Arbiter. Eugene obtains dirt on Brody via Tyler.

Arbiter further searches for ways of coping with his deterioration. Meanwhile, Master Chief pursues the woman of his dreams, Emma -- who merely spoke to him for thirty seconds and sent him a clan invite -- and Eugene punishes a player unfamiliar to him who has been trolling matches and forums poorly, falsely claiming to be a member of Eugene's clan in the process.

Following his first taste of rejection by a girl he fell in love with online, Master Chief falls further into a downward spiral. Meanwhile, Cortana and Greg confront Arbiter about his excessive drinking.

Master Chief wakes himself up early in the morning while the other toys are still asleep in order to go through with his mysterious plan previously interrupted by the Arbiter.

Following the banning of the toys and the news of Madeline's abrupt passing, Eugene suggests he, Tyler and Colin get the most out of Fragban while it's functional by initiating a merciless banning rampage. Meanwhile, Master Chief decides to put Colin's private IRC server info received from Peter, the young boy who was under the threat of sexual assault, to worthwhile use.

Master Chief struggles to place his accidental incineration of Cortana out of his mind. Arbiter, under the impression that Cortana had asked Greg's assistance in having her mailed to a children's charity, attempts to come to terms with the fact that she's gone. Greg, aware of the truth, is torn between confessing to Arbiter to clear his conscience and concealing the truth to keep the peace in the apartment.

Master Chief is forced to take action when Greg's guilt over concealing Arbiter from the truth regarding Cortana's disappearance becomes too much for him to handle. Arbiter is beckoned unexpectedly by an acquaintance for help.

The Arbiter, upset with Greg -- believing him to have helped Cortana mail herself away to a children's charity -- turns down his company in favor of playing online with the Chief and the duo's new friend, Eugene. The Chief struggles with nicotine withdrawl. Eugene and his trolling clan's co-moderators Tyler and Colin, now in possession of a new iteration of the Fragban software patch -- with the capability of issuing a console-level ban upon a fragged player -- begin wreaking havoc throughout the gaming network.

Eugene decides to confide in The Arbiter and Master Chief and reveal to them a secret, after which tension rises greatly between the toys. Greg, clueless what do with his knowledge regarding the truth of Cortana's demise, makes a radical decision. After throwing himself a party, the Chief experiences a traumatizing sight.

Emma, the leader of a purist trash talk-free gaming clan (who shot down Chief, who believed the two of them were in a relationship), attempts to inflate the faith of her members despite the clan's modest interest to the public and recruitment figures. Tyler, at last in the possession of the perma-banning Fragban software patch, wreaks havoc online. Tensions rise between he, Eugene and Colin after Colin makes a controversial announcement. Eugene enters a heated exchange with his father. The toys are at odds over the participation in the banning of players with Eugene.

Brody, the bullied online role-player who attends the same high school as Eugene and Tyler, approaches his friend Kyle in the pair's frequented server and offers a concerning proposition. Eugene and Arbiter chat privately; Eugene apologizes for he and Arbiter's earlier conflict over the use of the Fragban software patch, and an in-depth discussion follows revealing of the two's troubled lives and personal beliefs.

Chief continues to be haunted by visions of Cortana. Following his in-depth discussion with Eugene, Arbiter makes a rash decision.

Six weeks have passed since the toys acquired the Fragban software patch from Eugene. Arbiter continues to deteriorate. The toys are informed by Eugene of an imminent memorial service for a deceased teenage gamer to be hosted online and in-game.

Having finally discovered the usage and purpose of the console-bricking software they stole from Tyler, Brody and Kyle find themselves at odds over whether to use the files to ban Eugene or submit them directly to the administration in the hopes that a firmware fix will be developed. Eugene, Tyler, Colin and the toys await the start of the memorial service (seen in the season's premiere episode).

A jarring glimpse of two weeks into the future teases a terrible fate for the toys. Following the memorial service crash, the toys find themselves at the peak of their happiness. Eugene and Tyler obsessively await Brody's reappearance. Arbiter has a revealing conversation with Colin.

Master Chief's visions of Cortana intensify to the point where the two converse, and uncovers a dark secret of Colin's.

The toys discuss which course of action to take in response to Colin's inappropriate conduct with a minor online, and are given a jarring glimpse of Eugene's malice.

The toys struggle with divorcing themselves from the only friends they've ever made online and defecting from the clan.

Eugene receives devastating news. The toys reflect on their defeat by Eugene and his co-moderators and discuss retaliation.

The toys fight against Eugene and his co-moderators until only one side is victorious.

The toys struggle to come to terms with Eugene's suicide and the takedown of his co-moderators.

Arbiter confronts Chief to learn of Cortana's true fate after discovering her base plate buried in the box of junk at the bottom of the hallway closet, where Chief had hidden it after accidentally incinerating her. The apartment receives unexpected visitors.