It's the start of the new year, and after their busy festive period, the hotel has high hopes for the year ahead - looking at how they can improve all areas of their service.
It's the start of the new year, and after their busy festive period, the hotel has high hopes for the year ahead - looking at how they can improve all areas of their service.
The hotel hosts its annual staff gala where the 600-strong staff can celebrate - but there is a crisis looming as news of COVID-19 starts to become a reality at the hotel.
The hotel hosts its annual staff gala where the 600-strong staff can celebrate - but there is a crisis looming as news of COVID-19 starts to become a reality at the hotel.
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