Claimed and Shamed

A fraudster attempting to cash in with a bogus car insurance claim ends up behind bars when his lies are exposed by the Insurance Fraud Enforcement Department, while investigators have a hard time making sense of a dubious claim for a lost watch when their customer just can't get any of his facts straight. Pet insurers refuse to roll over as a dog owner attempts to push through a claim where none of the facts check out, and in the USA an undercover police operation catches out a husband who would stop at nothing to get what he wanted, even if it meant committing the ultimate evil.

Footage captured on station CCTV cameras sends a train passenger's personal injury claim into the buffers when it contradicts his version of events, and there are life-changing consequences for an insurance company employee when he's caught stealing customer information. Investigators struggle to establish whether the puppy in a pet insurance claim even existed, there is a tearful confession from an opportunist caught pursuing a claim for lost jewellery after it had been found, and a fraudster learns a costly lesson when he's caught exaggerating the damage to his vehicle in the hope of a bigger pay out.

A woman ends up behind bars when the Insurance Fraud Enforcement Department crack a fake death scam that also implicated her own son to cash in on a life insurance policy, while a claim for a lost mobile phone is cut off when investigators discover it's already been reported as stolen. A gang's elaborate attempt to pull off a crash-for-cash scam is scuppered when the entire fraud is captured on CCTV, insurers crack a case involving a claimant with dual identities, and an opportunist's personal injury claim falls at the first hurdle.

A genuine bus accident that could have had tragic consequences leads to an outrageous claim for compensation, while the seriousness of an opportunist's decision to proceed with a fraudulent claim hits home when she's confronted with the possibility of legal action. A prisoner really trips up when his attempt at making a bogus personal injury claim results in extra jail time, an attempt to claim for a new carpet is unraveled by insurance investigators, and CCTV comes to the fore as a fraudster's plan to cash in with a deliberate car crash is foiled.

Officers from the Insurance Fraud Enforcement Department travel to Las Vegas as they investigate a tip-off about a woman impersonating her deceased mother to cash in on insurance policies. A scammer gets creative as he attempts to rubber-stamp his own claim with forged documents, while CCTV flies in the face of a bus passenger's claim for personal injuries when it shows that the incident being claimed for never even happened. Time is called on a claim for a stolen watch after information contained in a digital photo supplied to back up the claim reveals it was taken two weeks after it was allegedly stolen.