March 2020. The doors of Maisonneuve-Rosemont close as the pandemic approaches. With the help of medical staff, the De garde 24/7 team nevertheless succeeds in documenting the daily lives of caregivers who are facing an unprecedented crisis.

Behind closed hospital doors, COVID cases are increasing. Patients die; others extend their stay in intensive care, which is overflowing. An exceptional foray into the heart of the crisis, documented with the help of caregivers.

The first wave of the pandemic is fading. While affected patients struggle to recover from the after-effects, doctors are seeing the collateral effects of the crisis on the health of the population. Exhausted, they already fear the second wave...

Anxiety, mental illness, aging, many factors increase the vulnerability of certain patients. Doctors are showing greater kindness to these more fragile people and to their often shaken loved ones.

Every year, winter complicates things at the hospital. Cases of fractures and respiratory illnesses clog up the emergency room and floors. We must manage overflows, lack of beds and exhaustion of staff, whose workload is increasing.

Unforeseen events go hand in hand with medicine, a field in which certainty does not exist. It is the ability of doctors to adapt and their determination to anticipate the unpredictable that allows them to maintain their calm and composure.

If there's one thing doctors know well, it's the unknown. While they cope well with not knowing everything, they must remain sensitive to the stress this adds to their patients and their families.

Doctors deal with suffering every day. Their patients suffer physically, but very often psychological and moral distress accompanies this pain. Doctors never remain indifferent to it and relieve it as best they can.

By presenting to the hospital, the patient has expectations of the health system. Doctors, who initially demand a lot from themselves, also expect from their patients that they will follow their recommendations.

The hospital has its own performance markers, but each physician has a very personal definition of success. Beyond the numbers, their satisfaction lies in each of the actions they take to better support their patients.