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Amy tries to help her employees cope with Mateo’s ICE detention – and with the introduction of a new robot co-worker that makes them fear they could be replaced.
Amy attempts to gather glowing character testimony for Mateo’s immigration lawyer but comes up short. Jonah plans an engagement party for Sandra, infuriating Dina, while Glenn and Marcus compete for Mateo’s old locker.
When Amy hires Dina’s nemesis Colleen, Dina blackmails Garrett into making Colleen’s life a living hell. Jonah is forced to befriend Marcus in order to unionize the warehouse guys.
The local mall has closed, and while Amy and Dina are excited about the influx of new customers, they quickly realize they’re not all there to shop. Cheyenne learns she’s not as cool as she thinks she is.
After Glenn has a health scare, Dina takes control of his nutrition and fitness. Jonah and Cheyenne try to get Amy to take a break from working too hard. Mateo interviews for a new position in the store.
Amy amps up the store’s Halloween spirit to impress the new district manager, even setting up a haunted house that terrifies Glenn. Jonah collects the last of the union cards. Cheyenne and Mateo wonder if any Cloud 9 employees are capable of murder.
Amy, Jonah and Glenn hatch a plan to make Amy look like a tough boss after she loses face in front of the district manager. Dina recruits Mateo to help her run Cloud 9’s shoplifter rehabilitation program – with a few of Dina’s personal tweaks.
Amy and Jonah help Mateo run a toy drive to make him look good for his immigration hearing, but they clash with a competing charity rep. Sandra and Jerry ask Glenn to officiate their wedding despite Dina’s protests. Cheyenne gets real with Garrett.
As part of a new corporate initiative Dina is spearheading, the employees have to rush items directly to shoppers' cars. Amy's brother, Eric, visits and Amy thinks she sees a spark with Mateo. Garrett is impressed by a customer's high-tech purchase.
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