Japan Railway Journal

All the Comfort You Require: Onboard Services on Japanese Trains (2017x8)

Air date: May 19, 2017

From high-speed Shinkansen to tourist trains operated by local railways, onboard trolley services are available on various trains, and is a unique service in Japan. In this program, we introduce various features of the trolley service such as the systems, customer-care training as well as the latest techniques and approaches, which makes onboard trolley services an essential part of rail travel in Japan.