MasterClass Sessions: Kim Scott Tackle the Hard Conversations With Radical Candor

Learn why feedback is measured at the listener’s ear—and how you can build a process of constant improvement, including identifying and weeding out bias.

Kim teaches you what to do in a feedback situation when the receiver becomes sad.

Kim teaches you what to do in a feedback situation when the receiver gets angry.

Kim teaches you what to do in a feedback situation when the receiver isn’t listening.

More often than you might guess, you’ll find yourself in all four quadrants of Radical Candor in a single conversation. Discover how it can happen, and how to navigate such a situation in a real-life scenario. Then check out the linked Guide before you write your own evaluation of feedback you’ve given in the past and how it was received. Make a note of what you’d do differently now that you have an understanding of the Radical Candor framework.

Kim shares a question from another MasterClass member. Take a moment to consider their issue and then hear Kim’s thoughts on how Radical Candor could help.