With a new man in her life, Letty is finding it hard to balance motherhood, the shop and her clients - especially without Joy and Nigel around. Over at Claudette's, Joy tries to change herself in order to fit in to the cold, sterile environment. Her Joy "ness" is hard to quash, especially in the presence of Trish Stratus, former wrestler turned media mogul. Meanwhile, left to run the shop, well-intentioned Starr tries to change the rules and finds she is alienating the whole of Letty's clientele. In the mirror story, Nina, an overweight client, is the victim of weight discrimination at work.

Letty's mentor, Pops, arrives at the shop in need of a favor - to give his grandson, Malik, a job at Letty's Salon. Letty is hesitant; Malik looks like a true thug. Joy is against this idea from the start. Meanwhile, Starr is trying to find an acceptable gift for her mother's birthday. When Malik's friend, Skinnaz, comes to the shop with amazing brand name goods, Starr is not so sure they are "legit". In the mirror story, Elise, a single mother, is judged harshly by the other clients for her work in the "arts".

Starr oversees some shop repairs, but has trouble trusting the Caribbean work crew with their seemingly haphazard work practices - they don't even have a permit! However, Starr's lack of trust ultimately causes more trouble as she attempts to take on the work herself. Meanwhile, Joy studies for her official hairstylist exam, but doesn't trust her own abilities, believing instead she just isn't very "booksmart". As Letty attempts to keep Starr from destroying the shop and ensure that Joy is studying, her trust in both women is strained. In the mirror story, Angela, an immigrant, discovers she must redo her entire foreign training at a Canadian Medical institution to become a doctor in Canada.

Dre, embarrassed by the way Joy dresses and acts, asks Novelette to attend his school's culture day in her place. When Joy finds out, she enlists Starr's help to make her more Canadian. Meanwhile, Starr is appalled Letty is using chemicals on a child. Starr refuses to use chemicals and wants Letty to allow her to be the shop's natural stylist. Will Letty budge? In the mirror story, Camille, a biracial child, breaks your heart because she doesn't love herself, she wants to look just like her white mother.

Letty and Richard decide it is time to take their relationship to the next level and go away for the weekend. However, when Thea, Richard's wife, comes into the shop to ask Letty to leave Richard alone, Letty has second thoughts about dating a separated man. Meanwhile, Starr has her first date with a black man and turns to Joy to teach her some last minute dance moves. With some bribing, Joy introduces Starr to the master of Soca. In the mirror story, Essence, a 17-year-old girl, is being pressured to have sex by her boyfriend, Malik.

Letty is extremely pleased with how well Dre is doing in school, so pleased she lets the whole salon know it. However, when Dre's friends lead him into trouble with the law, Joy and the shop clients want to set him straight with a few "licks!" Meanwhile, Starr is coping with pressures of her own, as she struggles to prove to her boyfriend, Jonathan, she's not wasting her life in the salon. In the mirror story, Cheryl, a successful businesswoman, is coming off maternity leave and struggling with the idea of returning to work.

Letty seems to be effectively balancing motherhood, work and her relationship with Richard. Letty's ducks are finally all in a row, until Cedric walks in - Dre's father and Letty's ex. Meanwhile, Joy, using Starr's power of positive thinking, receives an unexpected "windfall" from a bank machine error. In the mirror story, Lisa, a recently engaged woman, decides whether or not to tell her fiancé she is in major debt.

Joy decides things need to change in the shop - she deserves respect - it's high time that Letty made her a partner. Joy is surprised to find Letty is open to her demand. However, Joy soon finds out respect also comes with an R-word that she doesn't like as much - responsibility. Meanwhile, Starr has had enough with the bad service at Maxine's and decides to take on Fitzroy in a battle for good customer service. In the mirror story, Charmaine is constantly criticized by her negative mother about her every move, her appearance and even her relationship with her partner.

When Starr introduces a computer to the shop, scheduling appointments is the last thing Joy wants to use it for. Instead, Joy finds herself on a Caribbean Internet dating site, where both she and Starr set up profiles with the hopes of meeting their true matches. While they are at it, Starr and Joy create a profile for a doubtful Letty. After submitting all three profiles, the ladies receive some unexpected results. In the mirror story, Regina learns that her new boyfriend has herpes and must decide whether she can deal with this.

Letty and Starr's mother, Jackie, co-host a birthday party for Starr. Unfortunately, the heads of Starr's "two families" butt heads over how to throw the party. Starr, fearing her "two families" will embarrass her in front of the other, does her best to keep them apart. Meanwhile, Joy is certain she is pregnant and begins preparing herself for motherhood - Joy style! In the mirror story, Malik's mother, Chandra, struggles with schizophrenia and rebuilding her relationship with her son.

Letty and Joy must convince their landlord, Sanjay, an overprotective South Asian father, to let his daughter, Nira, date Dre. Cultures clash as the West Indies meet the East. Meanwhile, Starr must prove herself to Julian's traditional West Indian mom over lunch. With some advice from Malik, Starr has a plan - but will it fly? In the mirror story, a young black comedienne is offered an opportunity of a lifetime - an appearance on network television. One problem, she can't be herself.

Just when things get hot for Starr and Julian, Julian drops a homophobic bomb, leaving Starr to decide between ecstasy or integrity. Does love really conquer all? Meanwhile, Joy starts a pardnah (West Indian-style banking) group. The shampoo hits the fan, when the pardnah money goes missing. Tief! In the mirror story, Sister Corrine dates a younger man and must overcome her own "age" issues.

Claudette, Novelette's chief competitor and the bearer of bad news, has put in an offer for Novelette's building. Now Letty must raise $50,000 to stay and that's just the down payment. How is she going to raise the money? Joy has the answer, a fundraiser featuring a pageant of hunky oily men and a performance by Kreesha Turner. Will this work, or is this another hair-brained scheme from Joy? Could this really be the end for Letty's? In the mirror story, Karen, returns to the Eglinton West area in hopes of finding the daughter she gave up at birth. Could it be Starr's adoptive mother?