Effective Communication Skills

Protecting the Self in Face-to-Face Talk (1x10)

Yayınlanma tarihi: Oca 01, 2011

Every conversation has the potential to either enhance your sense of self-worth or undermine it. Explore the techniques we all use to protect ourselves, with particular focus on the psychological defenses identified by Freud and the conversational model of Parent, Adult, and Child voices set forth by Eric Berne.