Inside John Lewis

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  • BBC Two
  • 21
  • Documentary

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Episode 1
Episode overview
The first episode looks at how the worst recession in the history of John Lewis takes its toll on the business. The half-yearly results send shock waves throughout the company.
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Episode 2
Episode overview
This edition sees the steps that are being taken by the business to boost sales and control costs; the fashion floors are being revamped, an enormous new shop is being built in Wales, a .. show full overview
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Episode 3
Episode overview
Programme three looks to the future. John Lewis is expanding its fashion offering online and we learn what their customers are expecting from a brave new world of 21st-century shopping. .. show full overview

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