Rip Off Britain: Holidays

Episode 4 (1x4)

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Today, a family left devastated by the truth about an investment that wasn't what they thought, why many travellers hiring a car abroad have ended up paying for the same thing twice, and the confusing regulations and costs if you want to take a pet on holiday too. Plus, why Ryanair's unique approach to customer service hasn't proved bad for business, and the 'holiday tax' bumping up the cost of your flights.