The Hotel

Customer Service (4x4)

: 18, 2015

Halfway through his mission to bring holiday sparkle to Torquay's struggling Cavendish Hotel, Mark focuses on improving customer service, starting in the dining room, but acerbic head waiter Paul presents a challenge. Meanwhile, Matt Ryan has brought his eight-year-old daughter to spend time with his girlfriend Amanda and her two kids, as a dry run to test out life as a blended family. And when Mark finds out the guest is a three-time Olympic gold medallist, he goes all out to impress him