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Hard to Hold (1x6)

: 22, 2004

At Ben's group home his friend has lapsed into a coma after being restrained by staff. Ben wants Zoey to investigate and get the guard who restrained his friend fired or charged. Zoey takes up the cause but realizes the system also holds responsibility for the staff not being properly trained. When her report refuses to point the finger solely at the guard, Ben feels let down.