Wisecrack Edition

Delivery Apps: The Death of Empathy (2024x16)

: 19, 2024

Service work has always been hard, but it seems to have changed for the worse in recent years. With the arrival of apps like UberEats and the growing reliance on ratings systems, doing service work means doing more work, faster, all while placating increasingly entitled customers. So how did service work get so rough, and was it inevitable? Let’s find out in this video: The Service Industry: Are We All Servants Now?