National Geographic Channel Specials

How It Was: Voices of 9/11 (1x70)

: 06, 2011

Voices of 9/11 focuses on the audio calls received by New York City's 9-1-1 operators and dispatchers. Personal testimony and interviews tell the story of how these men and women did their jobs with a combination of training, instinct and grace, while contending with the conflicting accounts provided by well-meaning eyewitnesses and the frantic calls of those trapped in the Towers.