The Complainers (2014)

Utility Giants (1x3)

Data emisji: Cze 10, 2014

Utility companies get the most complaints of any industry in Britain, with the Big Six energy companies receiving 5.5 million last year alone. With unique access to E.ON's customer service centre, this film observes how they deal with some of their most challenging customers, including one man whose on-going dispute has left him living without electricity for three and a half years.