Dispatches

Where's My Missing Mail? (2016x1)

Data emisji: Lut 01, 2016

The way we shop has changed and we increasingly rely on parcel firms to deliver our shopping to our front door. But as the number of items delivered has risen, so have complaints. It's a low margins, high volume business, where missing items, broken gifts and late deliveries are often complained about. Dispatches goes undercover to investigate.