Ex-fireman Gareth and his wife Mary live with their three children just north of Morpeth in Northumberland. Their 18-year-old daughter Bobbie has complex medical and mental health issues that require constant care. Mary has suffered a stroke and now has ongoing issues with her balance and needs help to look after Bobbie. Grandmother Carol helps out but now has to also looks after great-grandmother Doreen, who has early-stage dementia. This loving family rely heavily on each other but need a house that works for all of them.
