Jeff, the district manager from corporate, tells the Cloud 9 employees he is going to be around for the day to see what can improve in the store. Amy tries to impress him with a perfect day, but a workplace accident threatens her plan. Meanwhile, Glenn tries to come off as a tough boss in front of Jeff, Jonah attempts to help an unyielding Dina win over the employees she betrayed in the strike and Mateo discovers something about Jeff in his pursuit to win him over.
