MasterClass: Richard Branson Teaches Disruptive Entrepreneurship

Experiencing Your Product Firsthand: Richard’s Spaceflight (1x10)

Fecha de emisión: Ago 04, 2022

Richard believes it’s essential to put yourself in the shoes of your customer, so naturally he took a ride on Virgin Galactic’s spaceship and became an astronaut—taking note of the tiniest details that could affect the customer experience.