As winter draws on, a chill descends on Dizzy Heights, so Alan Heap and Mick Wall do their best to break the ice.

Alan does his best to relate to customers while Mr Gristle does his worst for Anglo-American relations.

Mable helps the Gristles keep a secret.

A reporter visits.

All is not what it seems when two strangers approach Alan with an offer he can't refuse. Will they make a monkey out of Mick?

With Alan sickly and the Gristles sickening, the Doctor finds himself well and truly in the soup.

Darren arrives from the employment agency.