Effective Communication Skills

Compassionate Confrontation (1x19)

Date de diffusion: Jan 01, 2011

Sometimes a negative behavior persists despite repeated requests for change. When that happens, it may be time for "structured dialogue," a slowed-down and opened-up form of dialogue talk. Absorb the steps needed for a process that can be very effective, but demands time, focus, patience, energy, and self-management.